Conversation design
Map the questions, choices and information a booking needs.
All services
AUTOMATION / ALPHA AUTOPILOT
WhatsApp booking bots
Answer common questions and help customers book through WhatsApp.
Enquire about this serviceBuilt around the real booking process, rather than a generic chat script.
Make the first conversation easier: answer common questions, collect booking details and define the handoff. The booking system and integration scope are confirmed before implementation.
WHAT THE WORK CAN INCLUDE
Booking workflow
Connect the conversation with the agreed availability or booking process.
Human handoff
Make exceptions and customer requests easy to pass to the team.
EXAMPLE USE CASE / NOT A CLIENT CASE STUDY
A customer describes what they need, provides their preferred date and reaches the right next step without repeating the basics.
A USEFUL STARTING POINTWhat we’ll
What we’ll
need to understand.
- 01Your booking process and existing tools
- 02Common customer questions
- 03Availability rules and handoff expectations
Let’s make the scope clear.
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